Previous incidents
External providers integration is down
Resolved Mar 22 at 03:03pm EDT
External providers integration recovered.
1 previous update
External providers integration is down
Resolved Mar 20 at 03:30pm EDT
External providers integration recovered.
1 previous update
SFTP is down
Resolved Mar 17 at 04:34am EDT
SFTP recovered.
1 previous update
Licenses and Data extraction pipelines are down
Resolved Mar 01 at 12:50pm EST
Licenses has returned to its normal state.
2 previous updates
Pulse API is down
Resolved Feb 24 at 10:24am EST
Pulse API recovered.
1 previous update
Pulse API is down
Resolved Feb 21 at 09:34am EST
Pulse API recovered.
1 previous update
CWT Platform update
Resolved Feb 21 at 03:00am EST
We are planning a platform update for Tuesday, February 21st. The platform may be unavailable for approximately 2 hours for all users.
We will add new features, increase our infrastructure capacity, and improve the overall service.
To ensure uptime and stability, the upgrade will occur during nighttime hours to ensure a smooth update. The platform will not be accessible, and email delivery will be temporarily suspended. All operations, including event triggering, scheduled email deliver...
API is down
Resolved Feb 20 at 06:55am EST
API recovered.
1 previous update
Data extraction scheduler is down
Resolved Feb 16 at 04:53am EST
Data extraction scheduler recovered.
1 previous update
Developer Portal , Web Application, Public API, Gateway, Licenses, Data extra...
Resolved Feb 02 at 11:35am EST
The incident has been resolved. All services are back online.
2 previous updates
CWT Platform update
Resolved Feb 01 at 03:30am EST
We are planning a platform update for Wednesday, February 1st. The platform may be unavailable for approximately 2 hours for all users during this time.
We will add new features, increase our infrastructure capacity, and improve the overall service.
To ensure uptime and stability, the upgrade will take place during nighttime hours to ensure a smooth update. The platform will not be accessible and email delivery will be temporarily suspended. All operations, including event triggering, s...