Previous incidents

April 2024
Apr 19, 2024
1 incident

Databases connectivity issues

Degraded

Resolved Apr 19 at 12:10pm EDT

From 09:09 am to 11:03 am EDT on Friday 19th, our platform experienced downtime due to an issue with one of the managed database services that the platform relies on for some functionality.

Despite the downtime, no data was lost.

The issue was traced back to one of the managed database services we rely on. This resulted in a disruption of write functionality, thereby causing the platform downtime.

4 previous updates

Apr 17, 2024
1 incident

Degraded performance

Degraded

Resolved Apr 17 at 08:48am EDT

This incident has been resolved.

1 previous update

Apr 03, 2024
1 incident

File Manager is down

Downtime

Resolved Apr 03 at 05:58am EDT

File Manager recovered.

1 previous update

March 2024
Mar 28, 2024
1 incident

API is down

Downtime

Resolved Mar 28 at 10:12am EDT

Pulse Satellites went down.

4 previous updates

Mar 24, 2024
1 incident

File Manager is down

Downtime

Resolved Mar 24 at 05:22am EDT

File Manager recovered.

1 previous update

Mar 23, 2024
1 incident

Some services are down

Degraded

Resolved Mar 23 at 03:00pm EDT

Pulse Satellites recovered.

1 previous update

Mar 22, 2024
1 incident

Pulse Satellites is down

Downtime

Resolved Mar 22 at 06:34am EDT

Pulse Satellites recovered.

1 previous update

Mar 17, 2024
1 incident

File Manager is down

Downtime

Resolved Mar 17 at 05:19am EDT

File Manager recovered.

1 previous update

February 2024
Feb 09, 2024
1 incident

Gateway is down

Downtime

Resolved Feb 09 at 01:09pm EST

Gateway recovered.

1 previous update