From 09:09 am to 11:03 am EDT on Friday 19th, our platform experienced downtime due to an issue with one of the managed database services that the platform relies on for some functionality.

Despite the downtime, no data was lost.

The issue was traced back to one of the managed database services we rely on. This resulted in a disruption of write functionality, thereby causing the platform downtime.

The platform has now returned to its normal state. We will continue to monitor the situation closely for any further issues.

We have identified a potential mitigation for the issue and are rolling it out. Additionally, we are still working with our external provider for a mitigation from them.

We're seeing issues related to our database provider and are engaging them to investigate the issue.

We are currently investigating this issue.