Previous incidents

June 2024
Jun 26, 2024
1 incident

Email Service Delay

Degraded

Resolved Jun 27 at 02:00am EDT

Email services are now operating normally.

1 previous update

May 2024
No incidents reported
April 2024
Apr 19, 2024
1 incident

Databases connectivity issues

Degraded

Resolved Apr 19 at 12:10pm EDT

From 09:09 am to 11:03 am EDT on Friday 19th, our platform experienced downtime due to an issue with one of the managed database services that the platform relies on for some functionality.

Despite the downtime, no data was lost.

The issue was traced back to one of the managed database services we rely on. This resulted in a disruption of write functionality, thereby causing the platform downtime.

4 previous updates

Apr 17, 2024
1 incident

Degraded performance

Degraded

Resolved Apr 17 at 08:48am EDT

This incident has been resolved.

1 previous update

Apr 03, 2024
1 incident

File Manager is down

Downtime

Resolved Apr 03 at 05:58am EDT

File Manager recovered.

1 previous update