Previous incidents

April 2023
Apr 17, 2023
1 incident

Company Website is down

Downtime

Resolved Apr 17 at 09:31am EDT

Company Website recovered.

1 previous update

Apr 14, 2023
1 incident

Pulse API is down

Downtime

Resolved Apr 14 at 09:20am EDT

Our engineering team has confirmed normal functionality has been restored. This incident has been resolved.

2 previous updates

March 2023
Mar 22, 2023
1 incident

External providers integration is down

Downtime

Resolved Mar 22 at 03:03pm EDT

External providers integration recovered.

1 previous update

Mar 20, 2023
1 incident

External providers integration is down

Downtime

Resolved Mar 20 at 03:30pm EDT

External providers integration recovered.

1 previous update

Mar 16, 2023
1 incident

SFTP is down

Downtime

Resolved Mar 17 at 04:34am EDT

SFTP recovered.

1 previous update

Mar 01, 2023
1 incident

Licenses and Data extraction pipelines are down

Degraded

Resolved Mar 01 at 12:50pm EST

Licenses has returned to its normal state.

2 previous updates

February 2023
Feb 24, 2023
1 incident

Pulse API is down

Downtime

Resolved Feb 24 at 10:24am EST

Pulse API recovered.

1 previous update

Feb 21, 2023
1 incident

Pulse API is down

Downtime

Resolved Feb 21 at 09:34am EST

Pulse API recovered.

1 previous update

Feb 20, 2023
1 incident

API is down

Downtime

Resolved Feb 20 at 06:55am EST

API recovered.

1 previous update

Feb 16, 2023
1 incident

Data extraction scheduler is down

Downtime

Resolved Feb 16 at 04:53am EST

Data extraction scheduler recovered.

1 previous update

Feb 02, 2023
1 incident

Developer Portal , Web Application, Public API, Gateway, Licenses, Data extra...

Downtime

Resolved Feb 02 at 11:35am EST

The incident has been resolved. All services are back online.

2 previous updates