Previous incidents
Flow Database update
Resolved May 28 at 04:00am EDT
We have an upcoming platform update scheduled for Sunday, May 28th.
Our team will be performing maintenance in a rolling fashion, ensuring no downtime is experienced. Regular maintenance is critical to us as it guarantees that our databases remain secure, healthy, and compliant with best practices.
During these events, we may carry out OS security patches, MongoDB minor revision upgrades, and cloud provider-requested maintenance.
Some services are down
Resolved May 24 at 10:44am EDT
The issue has been resolved.
1 previous update
Developer Portal is down
Resolved May 03 at 05:34pm EDT
Developer Portal recovered.
1 previous update
Flow Database update
Resolved Apr 28 at 05:00am EDT
We are planning a database update for Friday, April 28. The platform may be partially unavailable to some users during this time for approximately an hour.
We will increase our infrastructure capacity and improve the overall service.
To ensure uptime and stability, the upgrade will occur during nighttime hours. We will take measures to make the update process smooth, but the platform may experience some speed bumps. Email delivery will be temporarily suspended during the maintenance per...
Company Website is down
Resolved Apr 17 at 09:31am EDT
Company Website recovered.
1 previous update
Pulse API is down
Resolved Apr 14 at 09:20am EDT
Our engineering team has confirmed normal functionality has been restored. This incident has been resolved.
2 previous updates
Flow Platform update
Resolved Apr 14 at 03:00am EDT
We are planning a platform update for Thursday, April 13. During this time, the platform may be partially unavailable to some users for approximately an hour.
We will be adding new features, increasing our infrastructure capacity, and improving the overall service.
To ensure uptime and stability, the upgrade will take place during nighttime hours. We will take measures to make the update process smooth, but the platform may experience some speed bumps. Email delivery will be temporarily...
External providers integration is down
Resolved Mar 22 at 03:03pm EDT
External providers integration recovered.
1 previous update
External providers integration is down
Resolved Mar 20 at 03:30pm EDT
External providers integration recovered.
1 previous update
SFTP is down
Resolved Mar 17 at 04:34am EDT
SFTP recovered.
1 previous update
Licenses and Data extraction pipelines are down
Resolved Mar 01 at 12:50pm EST
Licenses has returned to its normal state.
2 previous updates