Previous incidents
Databases connectivity issues
Resolved Apr 19, 2024 at 4:10pm UTC
From 09:09 am to 11:03 am EDT on Friday 19th, our platform experienced downtime due to an issue with one of the managed database services that the platform relies on for some functionality.
Despite the downtime, no data was lost.
The issue was traced back to one of the managed database services we rely on. This resulted in a disruption of write functionality, thereby causing the platform downtime.
4 previous updates
Degraded performance
Resolved Apr 17, 2024 at 12:48pm UTC
This incident has been resolved.
1 previous update
File Manager is down
Resolved Apr 3, 2024 at 9:58am UTC
File Manager recovered.
1 previous update
Dashboard is down
Resolved Mar 28, 2024 at 2:12pm UTC
Pulse Satellites went down.
4 previous updates
File Manager is down
Resolved Mar 24, 2024 at 9:22am UTC
File Manager recovered.
1 previous update
Some services are down
Resolved Mar 23, 2024 at 7:00pm UTC
Pulse Satellites recovered.
1 previous update
Pulse Satellites is down
Resolved Mar 22, 2024 at 10:34am UTC
Pulse Satellites recovered.
1 previous update
File Manager is down
Resolved Mar 17, 2024 at 9:19am UTC
File Manager recovered.
1 previous update
Gateway is down
Resolved Feb 9, 2024 at 6:09pm UTC
Gateway recovered.
1 previous update