Previous incidents

December 2023
Dec 18, 2023
2 incidents

System slowness/unresponsiveness for certain users

Degraded

Resolved Dec 18 at 10:10am EST

Functionality has been restored and systems are back to operational. We're examining logs to identify the root cause of the service disruption.

1 previous update

Developer Portal is down

Downtime

Resolved Dec 18 at 04:40am EST

Developer Portal recovered.

1 previous update

Dec 03, 2023
1 incident

Flow Database update

Maintenance

Resolved Dec 03 at 03:00am EST

We have an upcoming database update scheduled for Sunday, Dec 3rd.

Our team will be performing maintenance in a rolling fashion, ensuring no downtime is experienced. Regular maintenance is critical to us as it guarantees that our databases remain secure, healthy, and compliant with best practices.

November 2023
Nov 17, 2023
1 incident

Flow Platform update

Maintenance

Resolved Nov 17 at 04:00am EST

We are planning a platform update for Friday, November 17. During this time, the platform may be partially unavailable to some users for approximately an hour.

We will be adding new features, increasing our infrastructure capacity, and improving the overall service.

To ensure uptime and stability, the upgrade will take place during nighttime hours. We will take measures to make the update process smooth, but the platform may experience some speed bumps. Email delivery will be temporaril...

Nov 13, 2023
1 incident

Developer Portal is down

Downtime

Resolved Nov 13 at 04:07am EST

Developer Portal recovered.

1 previous update

Nov 10, 2023
1 incident

Pulse API is down

Downtime

Resolved Nov 10 at 06:16am EST

Pulse API recovered.

1 previous update

Nov 02, 2023
1 incident

SAML and OIDC login issue

Degraded

Resolved Nov 02 at 11:08am EDT

This incident has been resolved.

2 previous updates

October 2023
Oct 15, 2023
1 incident

File Manager is down

Downtime

Resolved Oct 15 at 06:32am EDT

File Manager recovered.

3 previous updates

Oct 10, 2023
1 incident

Degraded performance on Platform

Degraded

Resolved Oct 11 at 06:10pm EDT

After conducting an internal investigation, our engineers have determined that the performance degradation issue encountered yesterday could be related to this Google Cloud incident https://status.cloud.google.com/incidents/WMmjrixdPfBGFKCohYGd#RP1d9aZLNFZEJmTBk8e1

4 previous updates