Previous incidents

February 2024
Feb 09, 2024
1 incident

Gateway is down

Downtime

Resolved Feb 09 at 01:09pm EST

Gateway recovered.

1 previous update

January 2024
Jan 29, 2024
1 incident

Insights is down

Downtime

Resolved Jan 29 at 06:54pm EST

Insights recovered.

3 previous updates

Jan 18, 2024
2 incidents

Company Website is down

Downtime

Resolved Jan 18 at 10:24pm EST

Company Website recovered.

3 previous updates

Insights planned maintenance

Maintenance

Resolved Jan 18 at 03:30am EST

We are scheduling a security update for the Insights service on Thursday, January 18.

During this period, certain features may be intermittently unavailable for some users for an estimated duration of one hour.

To maintain service stability and minimize disruption, the update will be implemented during off-peak hours.

December 2023
Dec 18, 2023
2 incidents

System slowness/unresponsiveness for certain users

Degraded

Resolved Dec 18 at 10:10am EST

Functionality has been restored and systems are back to operational. We're examining logs to identify the root cause of the service disruption.

1 previous update

Developer Portal is down

Downtime

Resolved Dec 18 at 04:40am EST

Developer Portal recovered.

1 previous update

Dec 03, 2023
1 incident

Flow Database update

Maintenance

Resolved Dec 03 at 03:00am EST

We have an upcoming database update scheduled for Sunday, Dec 3rd.

Our team will be performing maintenance in a rolling fashion, ensuring no downtime is experienced. Regular maintenance is critical to us as it guarantees that our databases remain secure, healthy, and compliant with best practices.