Previous incidents

November 2023
Nov 17, 2023
1 incident

Flow Platform update

Maintenance

Resolved Nov 17 at 04:00am EST

We are planning a platform update for Friday, November 17. During this time, the platform may be partially unavailable to some users for approximately an hour.

We will be adding new features, increasing our infrastructure capacity, and improving the overall service.

To ensure uptime and stability, the upgrade will take place during nighttime hours. We will take measures to make the update process smooth, but the platform may experience some speed bumps. Email delivery will be temporaril...

Nov 13, 2023
1 incident

Developer Portal is down

Downtime

Resolved Nov 13 at 04:07am EST

Developer Portal recovered.

1 previous update

Nov 10, 2023
1 incident

Pulse API is down

Downtime

Resolved Nov 10 at 06:16am EST

Pulse API recovered.

1 previous update

Nov 02, 2023
1 incident

SAML and OIDC login issue

Degraded

Resolved Nov 02 at 11:08am EDT

This incident has been resolved.

2 previous updates

October 2023
Oct 15, 2023
1 incident

File Manager is down

Downtime

Resolved Oct 15 at 06:32am EDT

File Manager recovered.

3 previous updates

Oct 10, 2023
1 incident

Degraded performance on Platform

Degraded

Resolved Oct 11 at 06:10pm EDT

After conducting an internal investigation, our engineers have determined that the performance degradation issue encountered yesterday could be related to this Google Cloud incident https://status.cloud.google.com/incidents/WMmjrixdPfBGFKCohYGd#RP1d9aZLNFZEJmTBk8e1

4 previous updates

September 2023
Sep 17, 2023
1 incident

File Manager is down

Downtime

Resolved Sep 17 at 04:27am EDT

File Manager recovered.

1 previous update

Sep 14, 2023
1 incident

Signing documents issues

Degraded

Resolved Sep 14 at 07:43am EDT

The issue has been resolved.

3 previous updates