Previous incidents
Data extraction pipeline is down
Resolved Nov 08 at 06:13am EST
Data extraction pipeline recovered.
1 previous update
Data extraction scheduler and Data extraction pipeline are down
Resolved Nov 07 at 07:59am EST
Data extraction scheduler recovered.
2 previous updates
Licenses is down
Resolved Sep 25 at 10:57am EDT
Licenses recovered.
1 previous update
Platform slowness and automation delays
Resolved Sep 18 at 02:20pm EDT
We’ve identified and resolved the root cause. The fix is now in place and will be fully deployed for all users within the coming hours.
1 previous update
Licenses Network Hiccup
Resolved Sep 16 at 05:13am EDT
Licenses recovered.
1 previous update
Insights is down
Resolved Sep 05 at 11:11am EDT
A monitor for Metabase went down due to an inability to connect to the server at insights.trustlayer.io/api/health. The issue was detected from multiple locations and was resolved automatically within a few minutes, restoring the service without manual intervention.
1 previous update